General Provisions
These Terms and Conditions of Sale (hereinafter referred to as the “Terms”) constitute a legally binding document between the parties, setting out the rights and obligations of the Buyer and the Seller, the conditions for purchasing and paying for goods, the procedures for delivery and returns, the liability of the parties, and other provisions related to the sale and purchase of goods.
By placing an order, the Buyer confirms that they agree to these Terms.
The contract between the Buyer and the Seller shall be deemed concluded when the Buyer pays for the selected goods. If the Buyer fails to pay for the order, the contract for the sale and purchase of goods shall be deemed not to have been concluded.
Personal Data Protection
By placing an order, the Buyer agrees that the personal data provided may be processed for the purpose of fulfilling the order. The Buyer also agrees to receive informational notifications necessary for order fulfilment at the email address provided by the Buyer.
The Seller undertakes not to disclose the Buyer’s personal data to third parties, except where required by a state authority in accordance with the laws of the Republic of Lithuania or with the Buyer’s separate written consent.
Buyer’s Rights and Obligations
The Buyer undertakes to pay the Seller the agreed amount for the ordered goods and to accept them.
The Buyer must provide the Seller with complete, detailed, and accurate information (first name, last name, email address, contact details, delivery address, and contact telephone number). If the Buyer provides inaccurate, false, or misleading information, the Seller shall have the right to cancel the Buyer’s order.
If any of the information provided to the Seller changes, the Buyer must notify the Seller immediately.
By placing an order, the Buyer agrees to these Terms and undertakes to comply with them and the applicable legal acts of the Republic of Lithuania.
Seller’s Rights and Obligations
The Seller undertakes to provide the Buyer with all necessary conditions to properly use the services offered.
The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer.
The Seller undertakes to respect the Buyer’s right to privacy with regard to their personal information and not to transfer such information to third parties.
In the event of important circumstances, the Seller may temporarily suspend or permanently discontinue the operation of the website without prior notice to the Buyer.
The Seller may unilaterally amend these Terms.
Ordering Goods, Prices, Payment Procedures and Deadlines
Buyers may place orders 24 hours a day, 7 days a week.
Orders are accepted at www.drselect.eu.
All prices displayed in the online store are in euros and include VAT.
The Buyer may pay for the goods using the following methods:
Electronic banking.
Bank cards.
Bank transfers from the Buyer’s bank account.
Payment must be completed within 2 calendar days of placing the order. If the Buyer fails to make the payment within this period, the order will be cancelled.
The order will only be prepared for dispatch once payment for the goods has been received.
Delivery of Goods
The Buyer undertakes to provide an accurate delivery address.
The Buyer undertakes to personally accept the goods. If the Buyer is unable to accept the goods personally, but the goods are delivered to the specified address, the Buyer shall not be entitled to submit claims against the Seller regarding delivery to an unauthorised recipient.
Goods are delivered to LP Express parcel lockers, Omniva parcel lockers, via LP Express courier services, and to home addresses.
Goods are prepared for dispatch within 1–2 business days after payment has been received.
Within Lithuania, goods are delivered within 1–3 business days (delivery times are indicative). Delivery times to other countries may vary.
In all cases, the Seller shall be released from liability for failure to meet delivery deadlines if the goods are not delivered or are delivered late due to the Buyer’s fault or circumstances beyond the Seller’s control.
Delivery deadlines do not apply in cases where the required goods are unavailable in the Seller’s warehouse and the Buyer has been informed of the shortage of the ordered goods. By accepting these Terms, the Buyer agrees that, in exceptional cases, delivery may be delayed due to unforeseen circumstances beyond the Seller’s control. In such cases, the Seller undertakes to contact the Buyer immediately and agree on the delivery deadlines and other relevant conditions. In all cases, the Seller shall be released from liability for failure to meet delivery deadlines if the goods are not delivered or are delivered late due to the Buyer’s fault or circumstances beyond the Seller’s control.
The Buyer must immediately notify the Seller if the parcel is received in damaged packaging, if the parcel contains goods that were not ordered, if the quantity of goods is incorrect, or if any items or components are missing. The Buyer must send photographs of the damaged parcel and/or goods to the Seller by email.
If goods are returned to the Seller due to an incorrect or inaccurate address provided by the Buyer, or because the Buyer failed to collect the goods from a parcel locker within the maximum storage period, the Buyer must cover the costs of reshipping the goods. If the goods are returned from a parcel locker or by a courier, the Buyer must also cover the return shipping costs incurred by the Seller.
If the Buyer refuses to accept the parcel again (i.e. requests a refund for the goods), the original delivery costs shall not be refunded.
Product Quality and Warranties
All information regarding the goods sold on www.drselect.eu is provided in the product description accompanying each item.
The quantities of goods displayed in product photographs may not always correspond to the price of the product. Photographs may show more than one unit, while the displayed price may apply to a single unit. Product colours may vary slightly depending on the monitor or device used by the Buyer.
Marketing and Information
The Seller may organise various promotions and special offers on www.drselect.eu.
The Seller reserves the right to unilaterally amend the terms of promotions or cancel them without separate prior notice. Any changes to or cancellation of promotional terms and conditions shall take effect from the moment they are made.
The Buyer shall send all notices and enquiries using the contact details provided in the “Contact” section of the Seller’s online store.
The Seller shall send notifications to the email address provided by the Buyer in the order form.
The Seller shall not be liable if the Buyer fails to receive informational or confirmation messages due to internet connection issues, disruptions in the networks of email service providers, messages being filtered into the SPAM folder, or incorrect information provided by the Buyer.
The Buyer’s personal data may be processed for marketing purposes.
Final Provisions
These Terms and Conditions of Sale have been drawn up in accordance with the laws and legal acts of the Republic of Lithuania.
These Terms shall be governed by the laws of the Republic of Lithuania. Any disputes arising from the implementation of these Terms shall be resolved through negotiations. If an agreement cannot be reached, disputes shall be resolved in accordance with the procedure established by the laws of the Republic of Lithuania.
If you have any questions, please contact us by email.